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Why Rioned’s New 2-Year Warranty Sets Us Apart

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Investing in professional drainage equipment is a long-term decision, and reliability is key to keeping operations running smoothly. Rioned’s new 2-year Warranty reinforces the company’s commitment to quality, ensuring that customers get uninterrupted performance from their machines with comprehensive coverage and expert support.

The new warranty scheme is the first of its kind for high-pressure machines in the drainage sector and further enhances Rioned’s reputation for reliability and customer service.

“When you’re running a business, the last thing you need is unexpected downtime,” says Jan Pieters, Managing Director at Rioned. “Our new 2-year Warranty is designed to give drainage professionals total confidence in their equipment, backed by the industry’s best technical support.”

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Comprehensive Coverage Without the Guesswork

Unlike standard warranties, Rioned’s 2-Year Warranty covers key components, including the engine, high-pressure pump, control systems, frame, and safety mechanisms. The warranty ensures that any defects in materials or workmanship are repaired by Rioned-approved technicians, provided the machine is serviced within the first year or after 250 working hours. Customers can even pre-book their first service at the time of purchase, making it easier to stay compliant and protected.

Unexpected repair costs and operational delays can have a serious impact on any business. That’s why Rioned’s warranty includes no hidden fees, giving customers predictable costs and transparent coverage. It’s also about providing fast and efficient response times.

An example comes from HBS Proactive Solutions, a family-run business with over 50 years of experience in the drainage industry. The company relies on Rioned’s UrbanJet van-pack jetters to service commercial contracts across London and South East England. When one of their machines developed a faulty temperature sensor, Rioned’s mobile servicing team responded swiftly, carrying out the repair on-site.

Following the visit, HBS Proactive Solutions shared their appreciation: “Thanks to our good friends at Rioned for helping us whilst out in central London. Best service and response from the team, and a big thank you to the engineer who resolved the issue there and then.”

This level of fast, reliable support ensures businesses can stay operational without unexpected costs or long waits for repairs - a key advantage of Rioned’s industry-leading warranty.

Beyond day-to-day reliability, the warranty also enhances resale value. A fully documented service history and transferable warranty make Rioned machines more attractive to future buyers, ensuring that customers get the best return on their investment.

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