Maintenance Support
Read our technicians' top tips for extending the life of your jetting equipment, based on commonly reported problems and our 65-year industry experience.
Get in Touch for Technical Support
If you require technical support, the team at Rioned is ready to assist you. Whether you're dealing with equipment issues or need troubleshooting advice, our experts are here to provide efficient and reliable solutions. We prioritise quick response times and aim to resolve your concerns as smoothly as possible. Please get in touch, and we’ll ensure your operations continue running smoothly.
Check the battery regularly
On average, a battery lasts about three to seven years. At low temperatures, the capacity of the battery decreases and the starting resistance of the engine increases, therefore making it more difficult or even impossible to start the jetting machine. Have the battery checked regularly and replaced if necessary.
Switch idle machines to Euro98 fuel
E10 petrol consists of 10% bioethanol, which should be changed when the machine has been idle for a month or more to prevent damage to the carburettor. If the jetting machine is not in regular use, we advise using Euro98 fuel, which is less harmful to the machine’s components.
Clean the nozzle spray heads
To guarantee the optimal effectiveness of your nozzles, we recommend that you keep any holes in the nozzles clear from debris. Many contractors choose to use a small drill or special pricker set to clear their nozzles, though other methods are also effective.
Ensure your nozzles rotate properly
Rotating nozzles have a 360° range and are very suitable for cleaning pipes. To ensure that your rotating nozzle continues to rotate properly, we recommend that you regularly put it in a jar of diesel or thin oil to lubricate the moving parts.
Complete the anti-freeze procedure
Severe winter conditions can seriously damage the pump and other important machine components. Prevent the water tank from freezing by undertaking the anti-freeze procedure. Connect the high-pressure hose to the filling hose and let the system pump the anti-freeze liquid through without pressure. If the anti-freeze runs out during work, let the machine run without pressure.
Watch the anti-freeze instruction video on Youtube
Prevent damage from saltwater
In winter, de-icing salt is used to combat road icing. The mixture of salt and snow that remains on the road is also known as saltwater. Saltwater has a strong corrosive effect, which can be very detrimental to the bodywork of cars and trailers. Ensure that your car or trailer is properly cleaned on a daily basis to prevent rust from forming on your machine.
Clean the water filter regularly
The water in the water tanks can be contaminated by algae, lime and cavitation. To prevent this from ending up in the high-pressure pump and hose, our jetting machines are equipped with a water filter. For optimal water filtering, it is important that the water filter is cleaned regularly. Because the water filter is equipped with a transparent filter pot, you can clearly see when it is time to clean the filter. After cleaning, apply a little grease to the screw thread, so that the filter will close easily and become more efficient.
Check inspection equipment for faults
Extend the life of your inspection camera by cleaning and checking your camera regularly. Dirt that is not removed can damage the vital components of your inspection equipment. In addition, check the connections between the camera head and the push-rod cable to identify any damage and detect problems early.
Rioned Troubleshooting
General Support
Q: What should I do if my jetter breaks down?
A: You can use this troubleshooting guide for common issues. If the problem persists, book a visit with one of our approved service centres.
Engine Issues
Q: Why won’t my engine start or why does it stop abruptly?
A: Check the following:
- Ensure the machine has fuel.
- Check if the main or secondary fuse has blown; contact a service agent if so.
- If the battery voltage is low, charge or replace the battery.
- If the emergency stop is engaged, release it on the machine or remote.
Pressure Issues
Q: Why is my high-pressure pump not producing enough pressure?
A: Possible causes and solutions:
- Water tank is empty – refill it.
- Water tank flow valve is closed – open it.
- Water filter is clogged – stop the machine and clean the filter.
- Air in the high-pressure pump – let the machine run for a few minutes; if the air doesn’t bleed out, contact a service agent.
- Suction valves are blocked – loosen and descale them carefully.
- Pump drive belt is loose – tighten or replace it.
- Suction valves are worn out – contact a service agent.
Q: Why is the pressure inconsistent?
A: Check the following:
- Water level in the tank is too low – stop the engine, refill the tank, and restart it.
- Water supply valve is not fully open – open it completely.
- Water filter is clogged – stop the machine and clean it.
- Pump is sucking air – check all hoses and couplings for leaks.
- Nozzle is clogged – stop the machine and clean it.
- Pressure valves are dirty or worn – clean or replace them.
- Pump packing is worn out – replace the gasket.
- Pump drive belts are slipping – tighten them.
- Pump plungers are damaged – contact a service agent.
- Pressure control is clogged or damaged – contact a service agent.
Electrical Issues
Q: Why do warning lights appear after a short operation?
A: Possible causes:
- Battery is flat or defective – recharge or replace it.
- Unit is not charging correctly – check battery terminals for debris and clean them.
Q: Why is my jetter not functioning even though the electrical supply seems fine?
A: Try these steps:
- Ensure the emergency stop is not engaged.
- If the receiver has no current, check or replace the fuses.
- If there is no radio connection, check the function of the control lights.
For any issues not listed here or persistent problems, contact your approved service centre.
Machine Guides
Access Rioned machine guides for detailed guidance on operation, maintenance, and troubleshooting. Ensure your equipment runs efficiently with expert instructions and servicing recommendations.
